Terms and Conditions
Welcome to Timber Trove Orbit. By accessing and using our website, products, and services, you agree to comply with and be bound by the following terms and conditions. Please read the terms carefully before using our platform.
1. Acceptance of Terms:
By using Timber Trove Orbit, you acknowledge and agree to these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
2. Products and Services:
Timber Trove Orbit offers wooden crafts, including but not limited to Wooden Picture Frames, Wooden Art Pieces, and Wooden Clocks. All products are subject to availability, and we reserve the right to modify or discontinue products or services without notice.
3. Ordering and Payment:
Order Placement:
- By placing an order, you confirm that the information provided is accurate and complete.
Payment:
- All transactions are processed securely through third-party payment gateways. We do not store sensitive payment information.
Order Confirmation:
- Upon successful order placement, you will receive an order confirmation via email. This email does not guarantee product availability.
4. Shipping and Delivery:
Shipping Times:
- Estimated delivery times are provided for reference. Actual delivery times may vary based on location and other factors.
Shipping Charges:
- Shipping charges are calculated at checkout and may vary based on the delivery destination.
Damaged or Lost Items:
- In the event of damaged or lost items during transit, please contact our customer support for assistance.
5. Returns and Exchanges:
Return Policy:
- We accept returns within a specified period after delivery. Please refer to our Returns Policy for details on eligibility and procedures.
Exchange Policy:
- Exchanges are subject to product availability. Contact customer support for assistance.
6. User Accounts:
Account Creation:
- When creating an account, you agree to provide accurate and current information. You are responsible for maintaining the confidentiality of your account information.
Account Termination:
- Timber Trove Orbit reserves the right to terminate or suspend accounts for violations of these terms.
7. Privacy:
- Privacy Policy:
- Your use of Timber Trove Orbit is also governed by our Privacy Policy. Please review the policy for details on how we collect, use, and protect your information.
8. Changes to Terms and Conditions:
Timber Trove Orbit reserves the right to modify or update these Terms and Conditions at any time without prior notice. It is your responsibility to review the terms periodically.